ENGAGEMENTS
OPERATIONAL ASSESSMENT
The best and most direct way to engage is through an operational assessment. Our goal during this simple engagement is to get to know your organization through staff interviews, systems review and process review. Each business is unique in how it has evolved. Our assessment is the method for industry comparison and course correction as identified. We assess, prioritize and deliver implementation plans you can take advantage of immediately. An option is a departmental assessment versus the entire operations group...contact us today for details.
SWOT ANALYSIS
Part of the Operational Assessment but can be completed standalone, an independent view of your Strengths, Weaknesses, Opportunities and Threats is a strategic advantage for the trajectory of your operational excellence. We take the time to dive into departmental groups to identify areas of focus as well as areas you should eliminate.
SERVICE DESIGN
Different methods exist for bringing a new service or product to your business' service catalog, some can take months to complete. Let us help streamline the design and go to market strategy for your new services.
FRACTIONAL CXO / DIRECTOR SERVICES
A common need is more bandwidth on your leadership teams. The greatest truth in business is that when one thing moves off of their plate, workload fills the new void. Leverage our experienced staff to increment your leadership initiatives...while you grow we grow with you until your business can establish a full time position. We help connect resources there as well.
OPERATIONAL MATURITY
Operational maturity in MSPs and other businesses alike have a similar thread on how you engage technology. Find out through this exercise where your organization stacks up, what gaps exist between your departments and set definitive milestones to improve your maturity in a short amount of time.
SCORECARDING
Your MSP may be struggling with establishing metrics that matter. If you have tackled the mountain of establishing those metrics, the next challenge is how to maintain or evolve those metrics as your business evolves. Engage us to help standardize your measurement, reporting and evolution of your scorecards so that your staff can rally around the improvement it brings.
OTHER SPECIALTIES
Sometimes determining how or what to engage on can be a challenge. Here are some other areas we specialize in: Leadership / Team Development, Goal Planning, Annual Planning, Continual Service Improvement on Services and Process, Accountability Charting, Vision Casting, your Business Process Build, Service Catalog / Technology Stack, Standard Documentation Initiatives, Staff Training Roadmapping, Strategic Partner Engagement and Profitability Initiatives. Call us today for your free initial consultation.